Automation library
Stop repeating. Start automating.
AI automation connects the tools you already use and adds AI where a step needs reading, writing or judgement, so repetitive work runs on its own. This library shows the workflows DAIDU builds, by team and by industry, with the steps and tools behind each one.
Flagship workflow — Abandoned Cart Recovery
A shopper leaves checkout without completing payment.
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By industry
Automations for Retail
12 workflows · AI for Retail
Marketing
Abandoned Cart Recovery
Detects shoppers who leave items in their cart and sends a timed series of personalised reminders by email, WhatsApp or SMS, with product images and optional incentives.
- Cart abandoned
- Wait and check
- Personalise reminder
- Send reminder series
Sales
Cross-Sell and Upsell Triggers
Spots the right moment to offer an add-on, upgrade or complementary product from purchase history and deal stage, and sends a personalised offer by email, WhatsApp or in-app.
- Customer event occurs
- Analyse behaviour
- Check eligibility
- Send personalised offer
Marketing
Customer Segmentation
Groups customers automatically by behaviour, demographics and engagement, keeps the segments up to date, and feeds them into targeted campaigns.
- Customer data updates
- Unify profiles
- Assign segments
- Trigger campaigns
Operations
Inventory Restocking Alerts
Tracks stock levels across stores, warehouses and online channels, alerts managers when items fall below threshold and drafts reorder requests based on sales trends.
- Sale or stock movement
- Check threshold
- Predict reorder needs
- Send alert
Marketing
Loyalty Programme Point Allocation
Awards loyalty points automatically for purchases, referrals and reviews, notifies customers of their balance and manages tiers and redemptions across channels.
- Qualifying action
- Calculate points
- Update tier
- Notify customer
Marketing
Personalised Email Marketing Journeys
Sends behaviour-triggered email journeys such as welcome series, abandoned-browse reminders, post-purchase thank-yous, upsells and re-engagement, tailored to each customer.
- Customer action
- Segment customer
- Personalise content
- Send journey emails
Marketing
Personalised Product Recommendations
Uses browsing, purchase history and engagement to show each shopper relevant products on your site, at checkout and in email or WhatsApp messages.
- Shopper activity
- Update profile
- Match products
- Show recommendations
Marketing
Price Change Notifications
Monitors your catalogue prices and alerts subscribed customers by email, WhatsApp, SMS or push when a product they follow drops in price or goes on promotion.
- Price changes
- Find interested customers
- Personalise message
- Send alert
Customer Service
Refund and Return Handling
Receives refund and return requests from any channel, checks them against policy and order history, issues return labels, triggers refunds or replacements and keeps the customer updated.
- Request submitted
- Check policy
- Issue return label
- Process refund
Marketing
Social Listening and Sentiment Analysis
Tracks mentions of your brand, products and competitors across social media, forums and review sites, classifies sentiment and alerts your team to spikes or emerging issues.
- Mention detected
- Classify sentiment
- Check for spikes
- Alert the team
HR
Staff Shift Scheduling
Builds shift rosters for hotels, restaurants and other shift-based teams from staff availability, skills and expected demand, sends shifts to staff and adjusts for last-minute changes.
- Roster period opens
- Gather inputs
- Generate roster
- Manager approves
Customer Service
WhatsApp and SMS Auto-Replies
Replies instantly to WhatsApp and SMS enquiries, answers simple questions, captures lead details, shares booking or payment links and passes complex conversations to the right salesperson.
- Message received
- Detect intent
- Answer simple queries
- Capture lead details
How DAIDU delivers
From one workflow to a working system
- 01
Discover
We map how the work happens today with the people who do it, and pick the first one to three workflows worth automating.
- 02
Design
A short specification: trigger, steps, systems, AI prompts, approval points and error handling. You sign it off before we build.
- 03
Build
We connect your existing tools and suitable AI models, then test with real examples, including the awkward ones.
- 04
Run
Staged launch, monitoring and alerts, and close attention in the first weeks so issues are fixed quickly.
- 05
Train
Your team learns how it works, how to handle exceptions and how to make simple changes themselves.
Consultation
Not sure which workflow to start with?
- A 30-minute call with someone who builds automations
- We look at one process you repeat every week
- You leave with a clear next step, whether or not you work with us
Replies within working hours