AI Agents

An AI agent is a system that takes a goal, decides the steps needed to reach it, and uses tools to carry them out. A chatbot answers questions. An agent acts: it can look up a record, draft a document, update a CRM, send a message for approval and report back. Agents are useful when a task has several steps and the right next step depends on what the previous one found.

When an AI agent fits

Agents work best for jobs that are:

• well defined, such as "prepare a first-response pack for every new tender" or "research each new lead and draft an outreach email";
• multi-step, with tools and data the agent can safely reach;
• checkable, so a person can review the result quickly;
• frequent enough to justify the setup.

If a task always follows the same fixed steps, a standard automation is simpler and more reliable. If a task needs judgement on every case, an agent should prepare work for a person, not finish it.

How DAIDU delivers

Discover. We define the job the agent will do, what good output looks like, and what the agent must never do. We list the tools and data it needs and the risks involved.

Design. We design the agent's instructions, its tools and permissions, the knowledge it can use, and the points where a person approves. We decide how its work will be evaluated, using a set of real test cases.

Build. We build the agent on a suitable platform, connect it to your systems with the minimum access it needs, and test it against the evaluation set until results are consistent.

Run. The agent goes live with logging of every action and a simple way for your team to approve, correct or stop it. We review results with you regularly in the first weeks.

Train. Your team learns how to supervise the agent, read its logs, improve its instructions and know when to escalate.

What you need to provide

• A clear description of the job and examples of good results.
• Access to the tools and data the agent needs, with an owner who approves permissions.
• A reviewer who checks the agent's output during the pilot.
• Your policies on data, tone and approvals.

Guardrails we build in

Every DAIDU agent has limited permissions, human approval for actions that commit your business (sending to customers, payments, deletions), full activity logs and a way to switch it off. We start narrow and expand only when the agent has proven reliable on your real work.