Marketing automation
Tracks mentions of your brand, products and competitors across social media, forums and review sites, classifies sentiment and alerts your team to spikes or emerging issues.
Customers talk about brands online constantly, often without tagging them. Negative comments left unanswered can grow into a reputation problem, and useful feedback is missed. Checking every platform by hand is not realistic.
Where the time goes before automation:
The AI workflow
Social Listening and Sentiment Analysis
A post, comment or review mentions your brand, product or competitor keywords.
A post, comment or review mentions your brand, product or competitor keywords.
Brandwatch, Mention, Sprout Social
NLP classifies the mention as positive, neutral or negative and tags the topic, in English and Arabic.
NLP model, LLM
Unusual volumes of negative mentions trigger an alert.
Alert rules
The social or support team is notified with links and context.
Slack, email
The team replies, escalates to support or flags the issue to product teams.
Social inbox
Dashboards show sentiment, themes and competitor comparison over time.
Social listening dashboard
Recommended technologies
Brandwatch
Brandwatch leverages AI and machine learning to monitor and analyze online conversations from over 100 million sources.
Data & AnalyticsView
Insight7
Insight7 leverages AI and machine learning to automate the analysis of qualitative customer data from calls, interviews, focus groups, and other interactions.
Data & AnalyticsView
YouScan
YouScan uses artificial intelligence to help businesses listen to and understand online conversations across social media and the web.
Marketing & SocialView
Canva
FreemiumCanva is a leading AI-powered design platform built for anyone who wants to create professional-quality content without design expertise.
Image & DesignView
Hootsuite
Hootsuite is a leading social media management platform that helps businesses plan, schedule, and monitor their online presence.
Marketing & SocialView
Creatomate
Creatomate is a cloud-based platform that simplifies and automates video and image creation.
VideoView
Explore the AI Marketplace Tools open on marketplace.daidu.ai. Listings are independent products; DAIDU does not guarantee third-party pricing.
Qualitative benefits. We measure the real effect on your process during the first weeks.
Timelines depend on your systems and are confirmed after discovery.
FAQ
Current models handle Modern Standard Arabic well and Gulf dialect reasonably; test on your own mentions and keep a human check for important cases.
It can draft replies to common questions, but a person should approve public responses, especially to complaints.
Learn to build this
with DAIDU faculty
Design a guest-question assistant and a review-response routine for your property or restaurant.
with DAIDU faculty
Build an order-status support flow and a product-content workflow for your store.
Consultation
Replies within working hours
