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Marketing automation

Travel Package and Add-On Upselling

Recommends relevant extras such as hotel upgrades, tours, airport transfers and travel insurance based on each booking, and sends offers at checkout and before departure.

The business problem

Add-ons are an important revenue source for travel businesses, but manual offers are inconsistent and often mistimed. Travellers miss useful extras they would have bought. Generic offers are ignored.

The manual process today

Where the time goes before automation:

  1. Consultants mention add-ons when they remember
  2. Send the same promotional email to all travellers
  3. Track add-on sales manually
  4. Miss travellers who book online

The AI workflow

How the automation runs

Each step below runs on its own; a person steps in only where the workflow says so.

Travel Package and Add-On Upselling

  1. A traveller books a trip or flight.

  1. 01

    Booking made

    A traveller books a trip or flight.

    Booking engine, CRM

  2. 02

    Analyse trip

    Destination, dates and traveller profile are analysed to pick suitable add-ons.

    Recommendation engine, LLM

  3. 03

    Show offers at checkout

    Relevant extras are shown during online checkout.

    Booking engine

  4. 04

    Send pre-departure offers

    Tailored offers go out by email, SMS or WhatsApp before departure.

    Email, WhatsApp Business API

  5. 05

    Consultant follows up

    For high-value trips, a consultant follows up personally.

    CRM tasks

  6. 06

    Track conversions

    Add-on take-up and revenue are tracked and offers tested.

    Analytics, A/B testing

What changes

Qualitative benefits. We measure the real effect on your process during the first weeks.

  • Travellers see extras that suit their trip
  • More consistent add-on sales
  • Offers timed for when travellers plan
  • Clear data on which extras sell

How we implement it

Timelines depend on your systems and are confirmed after discovery.

  • 01List add-ons and supplier terms
  • 02Define matching rules by destination and traveller type
  • 03Set up checkout and messaging offers
  • 04Test pricing and timing
  • 05Review results each season

FAQ

Questions about this automation

Can prices change with demand?

Yes, if your supplier contracts and booking system support dynamic pricing.

Will travellers find the offers intrusive?

Limiting offers to a few relevant extras and capping message frequency keeps them useful.

Learn to build this

Workshops that teach it

Prefer to build it in-house? These workshops cover the skills and tools behind this workflow.
  • Facilitator presenting data on a large screen to a leadership team in a glass meeting room
    HospitalityIn person
    Dates on request

    AI for Hospitality

    with DAIDU faculty

    Duration
    1 day
    Location
    Dubai
    Audience
    For hotel, restaurant and holiday-home teams

    Design a guest-question assistant and a review-response routine for your property or restaurant.

    On request

    Register interest
    Proposed
  • Marketing team brainstorming with colourful sticky notes on a glass wall
    Retail & E-commerceHybrid
    Dates on request

    AI for Retail & E-commerce

    with DAIDU faculty

    Duration
    1 day
    Location
    Dubai
    Audience
    For store owners, e-commerce and retail teams

    Build an order-status support flow and a product-content workflow for your store.

    On request

    Register interest
    Proposed

Consultation

Discuss this automation

Want Travel Package and Add-On Upselling running in your business? Tell us about your tools and volumes and we will scope it with you.
  • A 30-minute call with someone who builds automations
  • We look at one process you repeat every week
  • You leave with a clear next step, whether or not you work with us
Discuss This Automation

Replies within working hours

or chat on WhatsApp
We use your details only to respond to this request. Pricing depends on scope and is confirmed after discovery.