Marketing automation
Confirms hotel bookings instantly and sends guests personalised add-on offers such as room upgrades, breakfast, spa packages or late checkout before arrival.
Hotels miss revenue when add-ons are offered only at the front desk, if at all. Generic offers are ignored. Staff have no time to tailor offers to each guest.
Where the time goes before automation:
The AI workflow
Room Booking Confirmation and Upselling
A booking is made on the website, app or booking channel.
A booking is made on the website, app or booking channel.
Hotel booking engine, PMS
An instant branded confirmation is sent.
Email, WhatsApp
Add-ons are chosen from stay purpose, length, party and past preferences.
Upselling tool, guest profile
Offers are sent before arrival with one-click acceptance.
Email, SMS, WhatsApp
Offers adjust to room and service availability.
PMS inventory
Accepted add-ons appear on the reservation for staff to fulfil.
PMS
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Qualitative benefits. We measure the real effect on your process during the first weeks.
Timelines depend on your systems and are confirmed after discovery.
FAQ
Commonly a few days before arrival, when guests are planning their stay.
Yes. Offers can follow the guest's language preference.
Learn to build this
with DAIDU faculty
Design a guest-question assistant and a review-response routine for your property or restaurant.
with DAIDU faculty
Build an order-status support flow and a product-content workflow for your store.
Consultation
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