Operations automation
Sends restaurant guests an instant booking confirmation and reminder by SMS, WhatsApp or email, lets them modify or cancel, and keeps the reservation system up to date.
Guests expect quick confirmation, and manual calls or emails are slow and prone to mistakes. No-shows leave tables empty at busy times. Changes made by phone are not always recorded.
Where the time goes before automation:
The AI workflow
Table Reservation Confirmations
A guest books online, by phone or through a booking platform.
A guest books online, by phone or through a booking platform.
OpenTable, SevenRooms, in-house booking system
A branded confirmation with date, time and party size is sent immediately.
SMS, WhatsApp Business API, email
A reminder is sent on the day with options to confirm, change or cancel.
Two-way messaging
Changes and cancellations update the reservation system and free the table.
Booking system
Hosts see confirmed bookings and special requests before service.
Booking dashboard
No-show and engagement rates are reported.
Dashboards
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Qualitative benefits. We measure the real effect on your process during the first weeks.
Timelines depend on your systems and are confirmed after discovery.
FAQ
Yes. Two-way messaging lets guests confirm or cancel with a simple reply or link.
Many booking systems also send 'your table is ready' messages to waitlisted guests.
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