Coveo AI Relevance combines AI-driven search, generative answering, and recommendation capabilities to provide personalized, context-aware experiences. Unified indexing ensures all content and products are discoverable across digital platforms, while semantic and passage search interprets user queries for highly relevant results. Generative answering delivers AI-powered responses to complex questions, enhancing user satisfaction and engagement.

Organizations can leverage Coveo AI Relevance to boost product discovery, improve self-service, and optimize user interactions. Analytics and insights allow teams to track performance, monitor user behavior, and continuously refine search and recommendation experiences. Omnichannel scalability ensures consistent results whether users interact via web, mobile, or internal systems. Retailers can increase conversions, healthcare providers can improve patient access to information, financial and technology companies enhance operational efficiency, and educational institutions deliver seamless access to learning resources. Coveo AI Relevance reduces support costs, improves content discoverability, and empowers teams to deliver intelligent, AI-enhanced experiences across industries.

Key Features

• Generative answering for precise, AI-driven responses

• Unified indexing across platforms for comprehensive search

• Personalized recommendations to increase engagement and conversions

• Semantic and passage search for accurate query understanding

• Advanced analytics and insights for continuous optimization

• Omnichannel scalability for consistent results across web, apps, and portals

Industries

• Retail & E-commerce

• Healthcare

• Financial Services

• Telecommunications

• Manufacturing

• Technology

• Education

Coveo AI Relevance helps organizations enhance product and content discovery, improve self-service, and optimize user experiences. Retailers can deliver personalized product recommendations to increase engagement and conversions. Healthcare organizations can provide fast access to patient resources, reducing support inquiries. Financial and technology companies improve customer self-service and operational efficiency through intelligent search. Educational institutions enhance content accessibility for students and staff. Semantic and passage search ensures accurate query understanding, while generative answering provides precise responses. Unified indexing guarantees that all content is discoverable across platforms, and omnichannel scalability delivers consistent AI-driven experiences. Advanced analytics allow continuous optimization of search, content, and recommendation performance. Coveo Relevance AI reduces support costs, increases satisfaction, and enables data-driven decision-making across industries.