What it is
Upsell Travel Packages & Add-ons automation uses AI to recommend personalized extras — such as hotel upgrades, guided tours, airport transfers, insurance, and activities — based on a customer’s booking history and preferences. It ensures customers see tailored offers at the right moment, maximizing convenience and agency revenue.
Why it matters
Upselling is one of the biggest revenue drivers in travel, but manual offers are inconsistent and often mistimed. With AI automation, customers receive relevant, data-driven upsell suggestions, improving their travel experience while boosting profitability for travel agencies and tour operators.
How it works
- AI analyzes booking details (destination, travel dates, preferences).
- Matches customers with suitable add-ons: tours, transfers, insurance, or upgrades.
- Sends automated upsell offers via email, SMS, or WhatsApp.
- In-app notifications display add-ons during booking checkout.
- Dynamic pricing adjusts offers based on seasonality and demand.
- Real-time tracking shows which upsells convert best.
