What it is
Room Booking & Upselling Automation streamlines hotel reservations while maximizing revenue by offering personalized add-ons. Guests not only receive instant room booking confirmations but also tailored upsell offers like room upgrades, spa packages, breakfast deals, or late checkout.
Why it matters
Hotels often miss upsell opportunities when relying on manual follow-ups. Automation ensures guests see relevant, personalized offers at the right time, improving their experience while boosting hotel revenue and occupancy efficiency.
How it works
- Guests book rooms online via website or app.
- AI sends instant booking confirmation with details.
- System analyzes guest preferences to recommend add-ons (spa, dining, upgrades).
- Offers delivered via email, SMS, WhatsApp, or booking portal.
- Guests can accept offers in one click.
- Dashboards track conversions and revenue impact.
