What it is
Appointment Reminder Automation uses AI and communication channels like SMS and WhatsApp to notify patients about upcoming medical appointments. Instead of relying on manual calls or emails, the system ensures patients receive timely, personalized reminders directly on their phones.
Why it matters
Missed appointments cost healthcare providers time, revenue, and efficiency. Patients also experience longer wait times and delays. Automated reminders reduce no-shows, improve patient compliance, and streamline healthcare scheduling, saving time for staff and providers.
How it works
- AI integrates with hospital/clinic scheduling systems.
- Automatically sends SMS/WhatsApp reminders 24–48 hours before appointments.
- Includes patient name, doctor, time, and location details.
- Provides reschedule/cancel options via automated replies.
- Multi-language support for diverse patient groups.
- Dashboards track delivery, confirmations, and cancellations.
