What it is
Abandoned Cart Recovery Emails automation identifies customers who leave items in their cart without completing checkout and automatically sends them personalized reminders. The system uses AI-driven messaging to highlight products left behind, offer discounts, and encourage customers to return and complete their purchase.
Why it matters
Over 70% of online carts are abandoned, leading to lost sales opportunities. Manual follow-up is impractical and inconsistent. Automated cart recovery ensures timely engagement with customers, improving conversions, boosting revenue, and strengthening customer relationships.
How it works
- AI detects abandoned carts in e-commerce platforms (Shopify, WooCommerce, Magento).
- Automated triggers send reminder emails or WhatsApp/SMS messages.
- Messages include product images, details, and discounts.
- Personalized recommendations are added based on browsing history.
- A series of follow-up reminders can be scheduled (e.g., 1 hour, 24 hours, 72 hours).
- Analytics dashboards show recovery rates and revenue impact.
