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Description
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Use Case
Description
KEY FEATURES
- Drag-and-drop flow builder — no coding required
- Instagram DM automation (comment-to-DM, story replies, keyword triggers)
- WhatsApp Business API integration
- Facebook Messenger, Telegram, TikTok, SMS, and email automation
- AI-powered conversation replies (Pro plan and above)
- Broadcast campaigns to segmented contact lists
- Lead capture forms and one-tap contact data collection
- Customer tagging and segmentation
- Live chat inbox with conversation assignment
- Integrations with Shopify, HubSpot, Google Sheets, Zapier, and more
- Detailed analytics and campaign reporting
PRICING PLANS
Free — $0/month Up to 25 active contacts, basic automations, 2 channels. Suitable for testing the platform only.
Essential — from $14/month (billed annually) Up to 250 active contacts, unlimited automations, lead capture tools. Best for creators just starting out.
Pro — from $29/month Up to 2,500 active contacts, AI-powered automation, all channels including WhatsApp, 3 inbox seats. Best for growing businesses and content creators scaling their DM strategy.
Business — from $69/month Up to 7,500 active contacts, advanced multi-channel automation, 5 inbox seats, priority support. Best for agencies and high-volume teams.
Advanced / Elite — custom pricing For large brands and agencies with 1M+ audiences. Includes dedicated account manager, white-label options, and AI features included.
All paid plans include a 14-day free trial. Annual billing saves up to 18%.
Note: WhatsApp conversations, SMS, and email sends are billed separately based on usage (Meta conversation fees apply for WhatsApp).
AI ADD-ON
ManyChat AI — $29/month extra (on Pro and Business) Enables AI-powered replies in DMs and comments, intention recognition, smart routing, and automated FAQ responses trained on your business content.
SUPPORTED CHANNELS
Instagram, WhatsApp Business API, Facebook Messenger, Telegram, TikTok, SMS, Email
IDEAL FOR
E-commerce brands, coaches and course creators, real estate agencies, clinics and wellness businesses, restaurants, influencers and content creators, digital marketing agencies managing multiple client accounts across the UAE and GCC.
Use Case
ManyChat helps businesses automate customer interactions across multiple messaging platforms, including Instagram, Messenger, WhatsApp, SMS, and email. It can instantly respond to frequently asked questions, capture valuable customer information for lead generation, and route complex queries to human agents when needed. For example, a coffee shop can use ManyChat to automatically reply to Instagram DMs about menu items, prices, or opening hours, while simultaneously collecting emails for future promotions. By enabling proactive messaging, personalized recommendations, and automated follow-ups, ManyChat boosts customer engagement, reduces response time, and helps increase sales conversions—all without any coding knowledge.