Hyro is an adaptive conversational AI platform tailored for healthcare enterprises, providing omnichannel support across voice, SMS, web, and mobile platforms. It automates routine tasks such as appointment scheduling, prescription refills, and IT help desk support, integrating seamlessly with systems like Epic EMR and Salesforce. With a high-accuracy natural language understanding engine, Hyro reduces the need for manual intervention, allowing staff to focus on complex cases. Trusted by leading health systems, Hyro enhances patient engagement, improves access to care, and reduces operational costs, making it a valuable tool for modern healthcare organizations.

Key Features:

• Omnichannel support (voice, SMS, web, mobile)

• Integration with Epic EMR and Salesforce

• High-accuracy natural language understanding engine

• Automation of routine tasks (scheduling, refills, IT support)

• Seamless workflow integration for healthcare providers

Industries:

• Healthcare Providers

• Healthcare Payers

• IT Services

Hyro is ideal for healthcare organizations seeking to automate routine tasks and enhance patient engagement. For example, a hospital can deploy Hyro's AI assistants to handle appointment scheduling, prescription refills, and IT help desk support, reducing the workload on staff and improving efficiency. The platform's integration with Epic EMR ensures seamless workflows, while its high-accuracy natural language understanding engine delivers reliable performance. By automating these tasks, healthcare providers can focus on delivering quality care, improving patient satisfaction, and reducing operational costs. Staff can track task completion, manage multiple departments, and monitor patient interactions efficiently. Hyro’s analytics help organizations identify bottlenecks, optimize workflows, and make data-driven operational decisions. The platform scales to accommodate hospitals of any size, supporting both small clinics and large healthcare systems. Omnichannel communication ensures patients and staff can interact using their preferred channels. Customizable workflows allow hospitals to tailor AI interactions to their specific needs. With continuous learning, Hyro improves over time, enhancing accuracy and efficiency. AI-driven reporting provides insights into patient engagement and task performance, enabling healthcare administrators to improve service delivery consistently.